Shipping Policy

Definitions

For the purposes of this Shipping Policy:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our”) refers to DIGITAL LINK TRADING SDN. BHD. 202501026110 (1627523-X).

  • “Goods” refers to the second-hand computers, laptops, and computer parts offered for sale on the Service.

  • “Orders” means a request by You to purchase Goods from Us.

  • “Service” refers to DIGITAL LINK TRADING SDN. BHD., accessible from https://digitallinktrading.store.

  • “You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Shipping Coverage

We currently only ship within Malaysia. Orders placed from outside Malaysia will not be processed.

We proudly serve customers across Peninsular Malaysia, Sabah, and Sarawak.


Shipping Fees

  • Shipping fees may vary depending on the size, weight, and destination of your order.

  • Any applicable shipping charges will be clearly displayed at checkout before payment.

  • From time to time, we may offer free shipping promotions, which will be announced on our website.


Processing & Delivery Time

  • All Orders are processed and shipped within 5–7 business days from the date of order confirmation.

  • Once your Order is shipped, you will receive an email notification with tracking information (if applicable), allowing you to monitor the delivery progress.

  • Please note that occasional delays may occur due to public holidays, courier delays, or unforeseen circumstances beyond our control.


Delivery Methods

  • Goods are delivered using trusted courier partners or logistics providers selected at our discretion.

  • Deliveries can be made to residential, commercial, or industrial addresses, provided the address is complete and accessible.

  • Please ensure that your shipping information is accurate at checkout. We are not responsible for delivery failures or delays caused by incorrect or incomplete address details.


Delivery Issues & Reattempts

  • If a delivery attempt is unsuccessful due to recipient unavailability or other reasons (e.g., restricted access areas, oversized items requiring special handling), our courier partners may reattempt delivery or contact you directly to arrange an alternative solution.

  • Additional charges may apply for re-delivery of oversized or heavy goods.


Changes to Shipping Policy

We reserve the right to modify this Shipping Policy at any time without prior notice. Updates will be posted on this page and will take effect immediately upon publication.


Contact Us

If you have any questions regarding shipping, please contact us at:

Company: DIGITAL LINK TRADING SDN. BHD.
Registration No.: 202501026110 (1627523-X)
Email: digital_linktrading@outlook.com
Phone/WhatsApp: +6011-1314 8093
Website: https://digitallinktrading.store
Address: 289, LORONG IRINGAN BAYU 34/10, PRECINT 3, TAMAN IRINGAN BAYU, 70300 SEREMBAN, NEGERI SEMBILAN, MALAYSIA